Last Updated: February 2026
1. Introduction
Welcome to DaisyLu Travel ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you visit www.daisylutravel.com, book a consultation, or fill out our Experience Surveys.
2. Information We Collect
We collect information that you voluntarily provide to us, including:
- Identity Data: Name, date of birth (for cruise manifests), and travel preferences.
- Contact Data: Email address, phone number, and physical address.
- Financial Data: We use third-party payment processors (e.g., GoDaddy Payments, Stripe, or PayPal) to handle consultation fees. We do not store your full credit card details on our servers.
- Travel Data: Token codes for Groove Cruise, loyalty numbers for Virgin Voyages, and passport information (only when necessary for booking).
3. How We Use Your Information
We use your data to:
- Create your bespoke 3-tier travel proposals.
- Process your consultation payments.
- Communicate with you regarding your bookings.
- Send you our "No-BS" newsletter (only if you opt-in).
4. Third-Party Sharing
We do not sell your data. However, to fulfill your travel requests, we must share your information with:
- Travel Providers: Specifically Virgin Voyages and Whet Travel (Groove Cruise).
- Service Providers: GoDaddy (Website Hosting) and Google (Surveys and Email).
- Legal Requirements: We will disclose information if required by law or to protect our rights.
5. Data Security
As a home-based agency, we take your security seriously. We use encrypted platforms (SSL) provided by GoDaddy and Google to ensure your data is protected. While we strive for 100% security, no method of transmission over the internet is entirely infallible.
6. Your Rights
You have the right to:
- Request a copy of the data we hold about you.
- Request that we delete your personal information.
- Opt-out of any marketing communications at any time.
7. Cookies
Our website uses "cookies" to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
8. Contact Us
If you have questions about this policy, please contact us at: