Last Updated: February 2026
1. Agreement to Terms
By accessing www.daisylutravel.com and engaging our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site or services.
2. Professional Consultation Fees
DaisyLu Travel charges a non-refundable professional fee for travel consultation and proposal curation:
- Virgin Voyages Consultations: $50.00
- GCFamConnect Intake: $25.00 These fees are payment for our time, expertise, and research. Payment of these fees does not guarantee cabin availability or specific pricing until a booking is confirmed with the travel provider (Virgin Voyages or Whet Travel).
3. Refund Policy
- Consultation Fees: These are strictly non-refundable once the consultation session has been booked, as the work to review your Experience Survey and prepare your proposals begins immediately.
- Travel Bookings: Refunds for cruise fares, hotels, or insurance are governed strictly by the cancellation policies of the respective travel providers (e.g., Virgin Voyages’ "no refund" deposit policy). DaisyLu Travel is not responsible for provider-imposed penalties.
4. The "No-BS" Disclaimer
While Michael and I strive for a "flawless" experience, DaisyLu Travel acts only as an intermediary between you and the travel providers. We are not liable for:
- Changes in ship itineraries or artist lineups.
- Technical glitches within the Virgin Voyages or Groove Cruise booking apps.
- Flight delays, weather events, or "Acts of God." We highly recommend all clients purchase the travel insurance we include in our proposals.
5. Client Responsibilities
To provide the "Signal," we need your cooperation. You agree to:
- Provide accurate legal names as they appear on passports.
- Complete the Experience Survey at least 24 hours before our scheduled call.
- Review all booking confirmations for accuracy within 24 hours of receipt.
6. Intellectual Property
The content on this website, including our "No-BS" guides and proprietary "Signal" branding, is the property of DaisyLu Travel. You may not use our content for commercial purposes without express written consent.
7. Limitation of Liability
In no event shall DaisyLu Travel be liable for any indirect, incidental, or consequential damages arising out of your trip or the use of our website.
8. Contact Information
Questions about these Terms should be sent to: